Super Chain a subsidiary of Conard International (Hong Kong) Limited (Hereinafter “Super Chain/We/us/Our), provides a dropshipping marketplace for dropshippers and suppliers to connect and build bonding together. Super Chain offers unique functions for dropshippers to import supplier’s products into their online shop and mark-up the price by percentage (The Technology).

This privacy policy describes how Super Chain collects, processes, uses the information about you. Super Chain consists of 2 parts the website (www.super-chain.tech) and the marketplace (www.dropship.super-chain.tech).

1.What information will be collected from you?

Business information – Supplier Account Information

Super Chain will collect business information from the supplier (The merchant of Super Chain), the business name, contact person name, contact information, registered documents from bank: mailing address, bank account or payment gateway account. Super Chain may need to ask for additional documentation to help us verify your identity and make sure that we maintain the security of your account. All of the information described in this paragraph is referred to as “Supplier Account Information.”

If you are the supplier who visits Super Chain website or marketplace, our system will automatically collect technical data your information from the devices, including IP address, time zone setting and location, browser plug-in types and versions, operating system and platform.

The technical data will be collected by the following technologies :

  • “Cookies” are small text files that are placed on your device, and often contain an unique identifier that allows us to recognize your device over time (for example so we can maintain a shopping cart of items that you would like to order, or in order to provide you with content or services we believe will be more relevant to you).
  • “Web beacons” are electronic files that are used to track how you navigate a website: for example, whether you complete a transaction, or whether you submit a form or application.
  • “Locally Stored Objects” are files stored through your web browser, when you install and use the Extension.

Personal information – Dropshipper account information

Super Chain will collect personal information from the dropshipper (The buyer and member of Super Chain), the personal information will be provided by you directly, including your name, contact information, address, email address.

The methods to collect your personal data through :

  • Direct interaction through email.Phone, social media or any other kinds of communication tools
  • Sign Up for our marketplace account
  • Purchase a product
  • Subscribe to Super Chain newsletter
  • Complete Super Chain online survey
  • Subscribe for Free Trial or request demo
  • Give us feedback
  • Receive our promotional materials

2. How do we protect your personal information?

We make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data within our organization against unauthorized access, destruction, loss, alteration or misuse. Your Personal Data is only accessible to a limited number of personnel who need access to the information to perform their duties. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

In addition, the payment information you provide us is processed by a third-party payment processor – Stripe (https://stripe.com/hk/privacy)

 

3. How we use your personal data

We use your personal information based on the law, we use your information when :

Our products and services.

We use Personal Data to facilitate the business relationships we have with our supplier and dropshipper, to comply with our financial regulatory and other legal obligations, and to pursue our legitimate business interests. We also use Personal Data to complete payment transactions and to provide payment-related services to our supplier or dropshipper.

Marketing and events-related communications.

We may send you email marketing communications about Super Chain products and services, invite you to participate in our events or surveys, or otherwise communicate with you for marketing purposes, provided that we do so in accordance with the consent requirements that are imposed by applicable law. When we collect your business contact details through our participation at trade shows or other events, we may use the information to follow-up with you regarding an event, send you information that you have requested on our products and services and, with your permission, include you on our marketing information campaigns.

Interest-based advertising.

When you visit our Sites or online services, both we and certain third parties collect information about your online activities over time and across different sites to provide you with advertising about products and services tailored to your individual interests (this type of advertising is called “interest-based advertising”). These third parties may place or recognize a unique cookie or other technology on your browser (including the use of pixel tags). Where required by applicable law, we will obtain your consent prior to processing of your information for the purpose of interest-based advertising.

You may see our ads on other websites or mobile apps because we participate in advertising networks. Ad networks allow us to target our messaging to users based on a range of factors, including demographic data, users’ inferred interests and browsing context (for example, the time and date of your visit to our Sites, the pages that you viewed, and the links that you clicked on). This technology also helps us track the effectiveness of our marketing efforts and understand if you have seen one of our advertisements.

 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make material changes to this privacy policy, we will notify you of any material changes by posting the revised policy on this website, and where appropriate, by other means.

Contacting Us

If you have any questions about your personal information or this policy, or if you would like to make a complaint about how we process your personal data, please contact us by email at support@super-chain.tech, or by using the contact details below:

Super Chain,  Conard International (Hong Kong) Limited

501, Belgian Bank Building, Mong Kok

Kowloon, Hong Kong

Effective date: 1st March 2019