private deployment, for financial institutions

On-premise AI: an appliance,
or software you install?

Super Chain is not a hardware appliance. It is software installed on servers or a private cloud the institution already controls, for family offices, investment offices, investment firms and brokers. Documents, the search index and the audit log sit on that infrastructure, isolated from every other organisation, and every answer cites the page it came from.

family offices · investment offices · investment firms · brokersWritten by , Founder, Super Chain.
appliance or software

Do you need a hardware appliance to run AI on-premise?

No. An appliance sells the hardware and the software together, as one box. The other route installs the software on servers or a private cloud the institution already runs.

The choice turns on three questions. Does the institution have a team to run servers? Does it already hold the hardware? Does its policy require the documents to stay in its own building? Super Chain takes the software route.

what runs in-house

What runs on the institution’s own infrastructure?

With Super Chain, the platform and its records sit on the institution’s own private cloud or servers, isolated from every other organisation.

  1. Documents. Statements, deeds, side letters and case files, read with OCR and vision-model extraction.
  2. The search index. Built from the institution’s own documents, so every answer cites its source page.
  3. Permissions. Set by role, down to the single document.
  4. The audit log. Every question recorded, with traces and metrics, held by the institution.
  5. The model setting. The model the platform uses is configured per organisation. The institution reads and signs that provider’s terms.
who it is for

Which financial institutions run it this way?

Family offices and investment offices ask across every vehicle, document and obligation they hold, including capital calls and side-letter terms.

Investment firms ask across holdings, deals and entities. Brokers ask across the case file. For the cloud and on-premise trade-off in wealth management, read on-premise AI for wealth management.

pilot and production

Where does the pilot run, and where does production run?

The 30-Day Office Memory Pilot runs on a dedicated, isolated deployment hosted by Super Chain, with an enterprise model API.

Production moves to the institution’s own infrastructure. The trust and security page sets out the architecture.

who it is for

Who this is for, and who it isn’t.

This guide is for family offices, investment offices, investment firms and brokers that want AI over their own documents, and have, or can hire, a team to hold the keys to the infrastructure it runs on.

It is not for an institution that needs to be live this week or runs no infrastructure of its own. A hosted platform serves that institution better.

delivery

How Super Chain is put in place, and who does what.

  • iScope. The office names one owner and chooses one vehicle for the 30-Day Office Memory Pilot. The pilot runs on a dedicated, isolated deployment we host; together we agree where production will run: the office’s private cloud or its own servers.
  • iiDeploy. Our team installs Super Chain on that infrastructure and configures roles, document permissions and the model the office chooses.
  • iiiLoad and check. The office loads that vehicle’s documents, not a tidied sample. We review the first answers with the owner against the cited pages.
  • ivUse. For 30 days the team asks real questions. Every query is recorded in an audit log the office holds.

Super Chain is accountable for the platform and its configuration. The office remains accountable for which documents go in, who may see them, and the terms of the model provider it chooses.

// what can go wrong
  • Access and security review take longer. We list what is needed at the start and raise blockers the day they appear.
  • The chosen hardware is short of what the model needs. We agree where production runs during scoping, before any document moves.
  • A model or vendor changes its terms. We check terms at selection and re-route to another model when they change.
  • Daily use differs from the pilot. We measure on the institution’s real questions and report the numbers as they are.
// track record

Super Chain is built by Super Cat Technology. The same team built a fully on-premise retrieval system for a Big 4 firm, where every answer returns with its source paragraph.

questions

The questions offices ask, plainly answered.

Is Super Chain an on-premise AI appliance?

No. As of October 2026, Super Chain is software, not a box. It is installed on servers or a private cloud the institution already runs, so the hardware stays the institution’s own. Its team configures roles, document permissions and the model the platform uses, and the institution’s IT team holds the keys.

What hardware does an on-premise AI deployment need?

It depends on the model chosen and on how many people will ask questions at once. As of October 2026, Super Chain agrees where production runs during the pilot’s scope step, against the servers or private cloud the institution already has, rather than shipping a fixed appliance and sizing the work to fit it.

Private cloud or on-premise: which suits a broker or an investment firm?

Both keep the platform on infrastructure the firm controls. Own servers suit a firm with a team to run them and a policy that documents stay in the building. A private cloud tenancy suits a firm that already runs its systems there. Super Chain runs on either, isolated per organisation.

Is an on-premise platform the same as a self-hosted model?

Not by itself. Where the platform runs and which model it calls are separate choices. In Super Chain the model is configured per organisation, and queries with the relevant document excerpts go to that configured model. Ask every vendor which model provider it calls, on what terms, and get the answer in writing.

To test a private deployment on one vehicle’s or one desk’s documents, Start the 30-Day Office Memory Pilot →
// the next step

The 30-Day Office Memory Pilot

We load one vehicle’s documents onto a dedicated, isolated deployment hosted by Super Chain, with an enterprise model API. Your team asks real questions of them for 30 days, and each answer comes back cited to the page it came from. Production deployments run on-premise, on the office’s own infrastructure.

Choose a time below to scope the pilot with us. If you would rather see the platform first, book a private demonstration.

Open the scheduler →